Afterpay FAQs

What is Afterpay?
Afterpay is a service that allows Lisi Lerch to offer our customers the ability to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.

 

How do I use Afterpay?
Shop on www.lisilerch.com and check out as usual. At checkout, choose Afterpay as your payment method. You will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard). If you’ve used Afterpay before, just log in to your Afterpay account. Then complete your order – it’s that easy!

 

Can I use Afterpay if I’m an international customer?
Afterpay is only available to customers with a US billing address. Customers with international billing addresses will not be able to create an Afterpay account.

 

How does the Afterpay payment schedule work?
All Afterpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks in equal installments from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly.

You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.

 

What if I can’t pay an Afterpay installment?
You must be over 18, a resident of the U.S. and meet additional eligibility criteria to qualify. Late fees apply. Estimated payment amounts shown on product pages exclude taxes and shipping charges, which are added at checkout. Click here for complete terms.

 

When will my items be delivered if I use Afterpay?
Afterpay orders are delivered within your selected shipping time frame, like any order from www.lisilerch.com.

 

What products are not eligible for Afterpay?
Afterpay is not available on purchases of gift cards. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.

 

How do I return or exchange an item purchased with Afterpay?
Afterpay returns follow our standard return process. As soon as the refund is processed, it will drop into your Afterpay online account. Have more questions about Afterpay returns? Go to help.afterpay.com.

 

Where can I find out more about Afterpay?
Visit the Afterpay website here for a comprehensive list of FAQs and check out Afterpay’s Privacy Policy found here.

If you have a question about your Afterpay account, please contact the Afterpay toll-free customer support line at 855-289-6014 or use the contact form found here.

* If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. See Purchase Payment Agreement for complete terms.